My prints are generally available in A4, A3 and A2 sizes. These standard formats are chosen to suit a wide range of spaces and allow for easy framing. If you're looking for something more specific, certain artworks can also work well as custom sizes, including square formats. Please get in touch if you have something in mind, I’d be happy to talk through the options and advise on what would work best for the piece.

All prints are sold unframed, allowing you the flexibility to choose a frame that best suits your space. If you’d like guidance on framing options or presentation, I’m always happy to help with recommendations.

Mounting is not required, but it can enhance the presentation and help protect the artwork when framing. It’s entirely a personal choice depending on the look you want to achieve. If you’re unsure, I’m happy to offer guidance based on the print you’ve chosen and how you plan to display it.

To keep your artwork in the best possible condition, it’s important to display it away from direct sunlight, heat sources, and areas of high humidity. Framing behind glass or acrylic will help protect the surface from dust, moisture and handling. If your piece is unframed, storing it flat in a clean, dry space is recommended until it is ready to be framed. Avoid touching the surface of the artwork directly, as natural oils from hands can cause damage over time. For cleaning, simply dust the frame gently with a soft, dry cloth, never use water or cleaning products on the artwork itself. With the right care, your artwork will remain beautiful for many years to come.

Yes. Lise creates bespoke commissions of people, pets and memorial portraits, as well as wildlife and other subjects. If you're considering a commission, please visit the Commissions page for more information about the process, pricing and how to get started.

The cost of your commission will depend on the size, canvas and complexity of your request. I offer set prices from £190 for one or two subjects onto set canvas sizes or can happily create a custom quote for additional subjects, custom sizes, memorial portraits, and multi-person commissions, please get in touch.

Delivery costs vary depending on the size of the artwork and the item type. There is FREE delivery for greetings cards and prints. For original artwork, tracked and insured delivery to the UK and Isle of Man is typically priced based on size: Small pieces: £15 Medium pieces: £25 Large pieces:£40 Extra Large & International shipping quoted separately. Please get in touch before ordering so a tailored shipping cost and timeframe can be provided.

Yes, occasionally. I can ship some prints, original artwork and commissioned pieces outside the UK, but please get in touch before placing an order so I can provide a delivery quote and estimated timescale. Please note that international customers may be responsible for any customs duties or import charges. If you're based overseas and are interested in a commission, I'd be delighted to discuss the options with you.

Returns may be accepted on eligible items, provided they are returned securely packaged and in their original condition. Customers are responsible for return shipping costs. Please note that the following items are non-refundable: Completed commissioned portraits Personalised artwork Digital artwork files If your artwork, prints or products arrive damaged, please contact me within 48 hours of delivery with photographs of both the damage and the packaging so the issue can be resolved promptly. If you have any questions about a return or refund, please get in touch and I’ll be happy to advise.

Yes. All original artwork and commissioned pieces are carefully wrapped, and I can arrange special gift wrapping along with a personalised note for the recipient. I'd love to help you create a memorable gift, so please get in touch to discuss your ideas and I'll be happy to arrange everything for you.

Yes, gift cards are available to purchase either as set amounts or for a custom value. Shop them hereThey are delivered as a Wix eGift Card, which can be sent directly to the recipient by email or to yourself (via email) if you’d prefer to pass it on personally. The recipient can then use the gift card towards any available artwork or prints on my webiste or put it towards a custom commission.It’s a simple way to give a personalised and flexible gift, and I’m happy to help if you’d like help to choose an amount.

If you’ve received a gift card, you can use it when placing an order on the website. At checkout, simply enter your unique gift card code in the designated field, and the balance will be applied to your purchase. If your order total is higher than the gift card value, you can pay the remaining balance using a standard payment method. If there is any remaining credit after your purchase, it can be used on a future order. If you want to use your eGift card towards a commission piece, please get in touch to begin the process. If you have any issues using your gift card, please get in touch and I’ll be happy to help.

If your gift card isn’t applying at checkout, please double-check the code for any small typing errors and ensure there are no spaces before or after it. If part of the balance has already been used, you can still apply the remaining credit to your order. If it still isn’t working, please get in touch with me directly and share your gift card code. I’ll be happy to check it for you and resolve it as quickly as possible.

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