Terms & Conditions
Last Updated: May 2026
By using this website and placing an order, you agree to the following Terms & Conditions.
Custom commission artwork
All portrait commissions are custom-made based on the reference photos and instructions provided by the customer.
Please ensure all submitted photos are clear and suitable for use before placing your order.
Artistic Style
By commissioning artwork from lisepoulsen.co.uk, you acknowledge that all artwork is created in the artist’s unique style and interpretation.
Pricing
Prices are listed in GBP (£) and may change without notice.
Payment
Full payment is required before work begins unless otherwise agreed.
Copyright & Usage
The artist retains copyright to all artwork unless otherwise agreed in writing.
Customers may not reproduce, resell, or commercially use the artwork without permission.
Website Content
All images, artwork, text, and content on this website are owned by Lise Poulsen and may not be copied without permission.
Limitation of Liability
All images, artwork, text, and content on this website are owned by Lise Poulsen and may not be copied without permission.
Changes to terms & Contact
Shipping & Delivery Policy
All images, artwork, text, and content on this website are owned by Lise Poulsen and may not be copied without permission.
Refunds & Returns Policy
Last Updated: May 2026
Custom Commission Portraits
Due to the personalised nature of commissioned artwork, refunds are generally not offered once work has begun. If you wish to cancel your order before work starts, please contact us as soon as possible.
Damaged Items
If your artwork arrives damaged, please contact us within 48 hours of delivery with photographs of the damage and packaging. We will work with you to resolve the issue appropriately.
Returns
Customers are responsible for return shipping costs. Returned items must be sent securely packaged and in their original condition.
Non-Refundable Items
The following items are non-refundable:
* Completed custom portrait commissions
* Digital artwork files
* Personalised artwork
Contact
For any return or refund enquiries, please contact Lise Poulsen at lise.poulsen@yahoo.com
Last Updated: May 2026
Processing Times
Each artwork piece is handmade and created to order. Processing times may vary depending on the size and complexity of the commission. Estimated completion times will be discussed during the ordering process.
UK Shipping
Free UK shipping is included for commission portrait orders.
Large Paintings
Shipping for larger paintings is not included in the artwork price.
International Shipping
International shipping may be available depending on location. Additional shipping costs and customs charges may apply.
Delivery Times
Delivery times may vary depending on your location and the shipping provider.
Once dispatched, you will receive confirmation and tracking details where available.
Delays
We are not responsible for shipping delays caused by couriers, customs, weather conditions, or other circumstances outside our control.
Incorrect Addresses
Please ensure your shipping information is accurate. We are not responsible for orders shipped to incorrectly entered addresses.
Contact
For shipping enquiries, please contact Lise Poulsen at lise.poulsen@yahoo.com